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About Us
Privacy Policy
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Privacy Policy

Effective Date: 01/07/2025

This Privacy Policy explains how Yeovil Tattoo Fest Ltd ("we", "our", or "us") collects, uses, stores, and protects your personal information when you visit www.yeoviltattoofest.co.uk.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Yeovil Tattoo Fest Ltd
Website: www.yeoviltattoofest.co.uk

If you have any questions about this Privacy Policy or how we use your personal data, please contact us using the contact details provided on our website.

2. Information We Collect

We may collect the following information:

Information you provide

  • Name
  • Email address
  • Telephone number
  • Billing information
  • Account login details
  • Information submitted through our contact forms
  • Ticket purchases and booking information
  • Any correspondence you send to us

Information collected automatically

When you use our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referring website
  • Cookie information

3. How We Use Your Information

We use your information to:

  • Create and manage your user account
  • Process ticket purchases and payments
  • Respond to enquiries
  • Send important booking or event information
  • Improve our website and services
  • Maintain website security
  • Prevent fraud
  • Meet our legal obligations

Where you have opted in, we may also send you marketing emails about future events and promotions. You can unsubscribe at any time.

4. Lawful Basis for Processing

Under UK GDPR, we process your personal information on one or more of the following legal bases:

  • Performance of a contract
  • Legal obligation
  • Legitimate interests
  • Your consent (where required)

5. Online Payments

Payments made through our website are processed by secure third-party payment providers.

We do not store your full debit or credit card details on our own servers.

Please refer to the privacy policy of the payment provider used during checkout for further information.

6. User Accounts

If you create an account on our website, we store the information necessary to manage your account and provide our services.

You are responsible for keeping your password confidential.

7. Cookies

Our website uses cookies to:

  • Keep you logged into your account
  • Remember your preferences
  • Improve website functionality
  • Analyse website traffic and performance
  • Support essential website features

Where required by law, we ask for your consent before placing non-essential cookies on your device.

You can manage your cookie preferences through your browser settings or our cookie banner.

8. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties including:

  • Payment processors
  • Website hosting providers
  • IT support providers
  • Email service providers
  • Professional advisers
  • Law enforcement or regulators where legally required

All third parties are required to keep your information secure and confidential.

9. Data Retention

We keep your personal information only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymised.

10. Security

We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse, alteration, or disclosure.

While we work hard to protect your information, no internet transmission can be guaranteed to be completely secure.

11. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Withdraw consent where applicable
  • Request a copy of your information in a portable format
  • Lodge a complaint with the Information Commissioner's Office (ICO)

More information is available from the ICO at https://ico.org.uk.

12. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

13. Children's Privacy

Our website is not intended for children under the age of 13.

Where age restrictions apply to ticket purchases or participation in the event, additional verification may be required.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page together with a revised effective date.

15. Contact Us

Yeovil Tattoo Fest Ltd

Website: www.yeoviltattoofest.co.uk

Please use the contact form on our website for any privacy-related enquiries.

Copyright © 2026 Yeovil Tattoo Fest - All Rights Reserved.

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